### Clinical Optimization

# Reduce care variation, unlock capacity, elevate quality

Built exclusively for healthcare and proven across complex environments, Nordic brings clinician‑led expertise to align clinical operations, technology, and change management. By standardizing care pathways and streamlining documentation, we give clinicians time back, enable smoother patient flow, and drive measurable, lasting improvements in quality measures, supported by trusted data.

Nordic was recognized by KLAS Research with the  
**2025 Best in KLAS® Award** **for Clinical Optimization.**

## Care brilliantly

Healthcare organizations have invested heavily in digital tools, but technology alone rarely improves care delivery. Singularly healthcare, Nordic brings deep clinical expertise across enterprise technologies like EHRs and ERPs to strengthen workflows, adoption, and governance through practical, structured approaches that minimize disruption and drive consistent improvement across complex clinical environments.

## Make what's possible achievable for your patients

Technology evolves. Clinical work endures. Our clinical impact offerings focus on optimizing the people and processes behind care delivery, supported by technology that fits naturally into clinical workflows.

## Physician enrichment and care team models

Give your clinicians their time back and help care teams work at the top of license.

### We target documentation, ordering, and team workflows so best practices become the normal path.

We deliver:

- Documentation efficiency and ordering optimization that reduce clicks and cognitive load
- Automation and AI where they appropriately lower burden and improve signal
- Personalization and education that reinforce consistent practice
- Care team models and utilization practices with built‑in productivity enhancements

## Clinical performance and technology adoption

Clear workflows and confident users mean adoption that lasts.

### We make best practice the default, align communication across disciplines, and keep results steady.

We deliver:

- Documentation efficiency and improvement embedded in everyday workflows
- Top of license utilization enabled by clear, simplified processes
- Clinical communication standards that remove friction across teams
- Governance, training, and change routines that make improvement repeatable

## Continuum of care management

Connected care across settings means fewer gaps, smoother transitions, and better outcomes, wherever care happens.

### We deliver the workflows, operating models, and technology enablement required to make coordination from the hospital to the home real and sustainable.

We deliver:

- Throughput and capacity management that matches demand to available resources
- Care management and value‑based care workflows that close gaps rather than just measure them
- Transitions of care coordination across settings and disciplines
- Technology‑enabled population health and prevention where it measurably improves outcomes

## Quality excellence and informatics

Achieve quality excellence when clinicians have the insights and tools to deliver safe, reliable, and equitable care.

### Our informatics expertise aligns data and decision-making with frontline care, enabling sustained improvement in quality, safety, efficiency, and outcomes.

We deliver:

- Safety and protocol development anchored in evidence
- Reporting and analytics with process improvement tied to measures
- Health equity lenses applied to quality programs and outcomes
- Informatics team structures and program maturity development for sustained progress

## Solve key challenges & drive results

Clinician leaders face persistent challenges in data trust, workflow integration, quality improvement, and resource capacity. Nordic’s Clinical Impact services tackle these obstacles head-on, embedding actionable insights, sustaining improvement, and reducing burden to elevate care delivery.

| CHALlenge | How WE solve it |
| --- | --- |
| **Data and quality insights don’t support clinical decision-making** | Actionable analytics embedded in workflows cut noise and clicks, strengthening clinician confidence and decision-making. |
| **Quality improvement efforts are fragmented and difficult to sustain** | Clear ownership and repeatable models align priorities and reduce variability, sustaining improvement and trust. |
| **Informatics and clinical teams are overextended, limiting impact and satisfaction** | Targeted optimization and expert augmentation ease burden and accelerate high-value improvements, boosting satisfaction and scalability. |

## Real impact you can measure

When operations are aligned, care management stays on track. Technology is the enabler, and your clinical goals are the compass.

### 30 to 45 minutes per day saved

In care-manager chart review time through workflow, registry, and dashboard training

### 93% increase in scheduled PCP appointments

After care-management redesign for 425+ care managers

### $30M in Medicare Share Savings

Over two years by tightening attribution, gap closure, and care coordination programs

## Enhance clinical efficiency and patient outcomes

- Success Stories

### [Carilion Clinic quickly gains insights from clinical trial data](https://nordicglobal.com/success-stories/carilion-clinic/)

### [Carilion Clinic quickly gains insights from clinical trial data](https://nordicglobal.com/success-stories/carilion-clinic/)

### [How personalized medicine empowers patients and cuts healthcare costs](https://nordicglobal.com/resources/how-personalized-medicine-empowers-patients-and-cuts-healthcare-costs/)

### [Top benefits of Clinical Documentation Integrity (CDI](https://nordicglobal.com/resources/top-benefits-of-clinical-documentation-integrity-cdi/)